Hosted Dynamics CRM

Having a Customer Relationship Management system in place can help make the difference in closing opportunities, delivering world class service and keeping in touch with customers. The challenge for business is that CRM projects have the highest change of failure due to cost overruns and painful integrations to staff and existing company process.

Capris SaaS helps to overcome these challenges through offering Microsoft Dynamics CRM on demand. A pay per use service model without any upfront investment in infrastructure that provides access to a full featured and customizable environment which allows you to use you mold the system to fit your existing business workflows rather than re-engineer your procedures. All this delivered through a well known business interface Microsoft Outlook.

With Capris SaaS, you benefit from all the Microsoft Dynamics CRM advantages without the considerable upfront cost of building your own solution. You can either customize the environment yourself, or leverage Capris CRM expertise to complete it on your behalf.

Capris Dynamics CRM customers benefit from:

Familiar MS Outlook interface Provides full integration to sales, marketing, and customer service from one centralized access point for all customer interactions and relationships.

Sales Process Management Consistent tracking and closing of opportunities and visibility throughout the sales cycle including quota and territory.

Quote and Order Management A full featured product catalog to quickly support quote generation and seamless transitions to opportunities.

Marketing Support From managing sales literature to developing and emailing marketing campaigns, Dynamics CRM has existing tools to help you grow your business.

Customize your workflows Adding custom objects and activities, designing custom views for different users, and building business logic into the CRM so that MS CRM automates repetitive tasks, sends e-mails, and raises alerts for open items.

Flexible Reporting Data from Dynamics CRM is easily imported to Excel making it easy to run scenarios, reports, and graphs for all aspects of a business.

Capris Hosted Dynamics CRM offers two standard plans to suit your organization need:

Microsoft Hosted CRM 4.0
Features	CRM Pro	CRM Elite
Storage (MB)	5 GB	20 GB
Access	Outlook, Web
Offline Access
Email Router
Maximum Daily Emails	N/A	500
Database Backup	Semi Annual	Quarterly